[ Projects ] · 8 selected case studies
Projects
A selection of projects: what was built, how it was evaluated and what it changed. Client names stay private; every case study shows its architecture.
- 01LLM triage agent for IT supportAn agent that reads support emails and call summaries and opens, categorises and updates ITSM tickets, with code checks around every model step.
- 02Platform for reviewing and reporting online contentA platform that helps operators review content found online, report it to the platforms that host it and follow up on each report.
- 03Agentic file ingestion and legacy ETL migrationRetiring a legacy ETL estate in favour of PySpark while keeping lineage, and an ingestion flow where a sandboxed agent writes loaders for unseen file layouts.
- 04Enterprise knowledge assistant (RAG)A chat assistant that answers from internal document libraries and optional web search, cites its sources and can return a Word report.
- 05Invoice classification with Blue/Green releasesRetraining, support and Blue/Green releases for an invoice classifier used daily by a finance team.
- 06Predictive models in the data warehouseSeven purchase-driver models built and scored inside the business's data warehouse, with automated deployments and indicators for analysts.
- 07Profile extraction and searchAn internal tool that extracts structured profiles from CVs with OCR and an LLM, then finds matches by meaning with an explanation for each.
- 08Tagging algorithm problems from statement and codeA multi-label classifier that predicts eight algorithm tags from a problem statement and a Python solution, compared to a zero-shot LLM.